1. Introduction
LifeLineFX ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and software services.
2. Information We Collect
Information you provide:
- Name and email address (when registering or subscribing)
- Payment information (processed securely by Stripe)
- Support communications and feedback
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on our website
- Software license activation data
Information we do NOT collect:
- Trading account credentials or passwords
- Trading account balances or positions
- Broker login information
- Any data from your trading platform
3. How We Use Your Information
We use your information to:
- Provide and maintain our software services
- Process payments and manage subscriptions
- Send important updates about our software
- Respond to support requests
- Improve our products and services
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for all data transmission
- Secure payment processing through Stripe (PCI-DSS compliant)
- Limited access to personal data on a need-to-know basis
- Regular security assessments
5. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing. See Stripe's Privacy Policy
- Formspree: Contact form submissions
- Google Fonts: Typography
We do not sell your personal data to third parties.
6. Cookies
Our website uses minimal cookies for:
- Essential site functionality
- Remembering your preferences
- Basic analytics (anonymized)
You can disable cookies in your browser settings, though some features may not work properly.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
8. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After account termination, we may retain certain data for up to 7 years for legal and accounting purposes.
9. International Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on our website.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Email: [email